Delivery time are given in working days, may be modified depending on
the delivery method selected, pending any case of force majeure,
strike, company/supplier or third-party lock-out, or more generally,
any situation beyond our control.
The delivery time depends upon the announced stock availability at the
reception of the payment.
Stock information are clearly visible on each products :
- IN STOCK for articles available, and
eligible for an immediate delivery from 3 to 7 days depending on the
country of final destination.
- BACK ORDER for articles not available,
but eligible for an immediate delivery from 3 to 7 days depending on
the country of final destination,
once the product is back in stock.
Shipment is organised when all the products ordered are available.
Our customer service is available to inform you about the state of your
order and shall apply strictly order that you place with him/her: You
have at anytime, the possibility to cancel part or entirely any
Shipping costs are calculated at the end of the order, applying the
- For any order under 35 EUR, a flat
delivery rate of 16 EUR shall apply
- For any order above 35 EUR and below 65
EUR, a flat delivery rate of 9 EUR shall apply
- For any order above 65 EUR, your order
shall be shipped free of charge
An additional charge shall apply for destinations requiring customs
Parcel shall be sent via our current transport company, i.e., TNT
Express, from the day of expedition up until a maximum weight of 30kg.
Before the delivery, our customer service remains at your disposal,
should you require any further information regarding the progress of
After delivery, our customer service remains at your disposal, for any
additional information regarding your parcel, and shall do its best to
follow the parcel, or to put you in touch with the transport company
for the delivery of your parcel.